How NSW has reformed the procurement process and identified $500m in savings to lower CTP Green Slip insurance premiums to NSW drivers

In 2015, the New South Wales government embarked on a wide-ranging procurement reform program. The aim of the program was to save taxpayers $500 million while delivering better services to agency customers. Among other things, the program transformed the state's compulsory third party insurance scheme and reformed the procurement process for goods and services.

The results have been impressive. In the first year of the program, the government saved taxpayers more than $200 million. And in the second year, it saved another $300 million. The reform program has also been credited with delivering better services to agency customers. In particular, it has helped to reduce waiting times for essential services such as health care and education. Overall, the procurement reform program has been a resounding success. It has saved taxpayers millions of dollars while delivering better services to those who need them most.

In recent years, the NSW government has undertaken a number of procurement reforms that have saved taxpayers millions of dollars while delivering better services to customers. One such reform was the streamlining of compulsory third party insurance for all state registered vehicles. This reform ensured that all drivers were properly insured against potential liability claims, but that whiplash treatment (some 65% of all claims) went through a streamlined, standardised process, saving the government millions of dollars in red tape.

In addition, the government also reformed the procurement process for essential services, such as IT and security. By streamlining the procurement process and making it more efficient, the government was able to save taxpayers an additional $500 million. These procurement reforms have delivered better services to customers while saving taxpayers millions of dollars.